Archive for the “Chatbot News” Category

What is a Key Differentiator of Conversational AI? Freshchat Blog

In fact, conversational chatbots empower businesses to deliver the best of both worlds – personalized engagements and support at scale. Conversational AI uses natural language processing and machine learning to teach chatbots to understand the way people speak, as well as recognize the context and intent of their words. These technologies work together to create […]